Steps We Are Taking

We want to assure you that the safety of our patients and dental team is and always will be our top priority. We have always complied with strict OSHA-mandated protocols to maintain a highly sterile environment within our dental offices. These guidelines were created to safeguard against the spread of severely contagious diseases such as tuberculosis and measles, and they are equally effective in managing the spread of influenza and coronavirus. As we continue to see patients, we are stringently following new guidelines set forth by the Centers for Disease Control (CDC), Occupational Safety and Health Administration (OSHA), the Ohio State Dental Board, the American Dental Association, and the Ohio Dental Association. Below is a summary of the steps currently in place to ensure patient and employee safety:

  1. Social Distancing:

    Appointments will be managed to allow for social distancing between patients. That might mean that you are offered fewer options for scheduling your appointment. We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the office at any one time.

  2. Employee Health Screening:

    All employees and affiliated providers undergo detailed background and health history screenings before commencing employment. In addition, we strictly enforce sick policies that require employees suffering from communicable illnesses to stay home from work until they have clearance by a physician to return and have received supervisor approval. Employees who have traveled to a country with a Centers for Disease Control and Prevention (CDC) Level 3 Travel Health Notice are required to self-quarantine for 14 days prior to returning to work. Employees are also having their temperatures monitored daily prior to starting work.

  3. Patient Health Screening:

    Due to concerns about patient and employee safety, we ask that nonemergency patients experiencing flu-like symptoms (fever, cough, sore throat, nausea, vomiting and difficulty breathing) and patients who have returned from travel to a country with a CDC Level 3 Travel Health Notice in the past 14 days reschedule their appointments. Patients will be asked to complete a COVID-19 screening interview and temperature check prior to all visits in accordance with CDC and American Dental Association recommended guidelines. In addition, all patients will be asked to gargle with a peroxide mouthwash before any treatment to reduce bacterial and viral loads in the mouth.

  4. Aerosol mitigation:

    One of the biggest concerns in dentistry is the aerosols we create which have been shown to last in the air for up to 3 hours. Intraoral high velocity evacuation, or HVE, has been shown to be effective in the control of aerosols when appropriately used. Some tests show a 95% reduction in aerosols with the use of HVE alone. For this reason, we have three intraoral HVE systems to be used during procedures that produces aerosols. In addition to these HVE systems, medical grade air filtration systems have been added to each room to further remove any lingering aerosols.

  5. Sterilization Procedures:

    The foundation of our infection control procedures is based on requirements established by the CDC that state that all body fluids are treated as infectious because patients with bloodborne infections can be asymptomatic or unaware that they are infected. This includes body fluids in airborne droplets from coughs or sneezes. Personal Protective Equipment (PPE) used in our office, which includes eye-protective wear, face shields, custom fit masks and gloves are designed to ensure that no blood or body fluids can be passed between staff and patients. These items are washed and disinfected or discarded between patients to mitigate any patient-to-patient transmission. Strict surface sterilization procedures are followed to clean and disinfect all operatory surfaces between patients and, after each use, all dental instruments are cleaned and heat sterilized in steam autoclave machines in individual sterile cassettes. Lastly, each room is disinfected with a hypochlorous acid fog to capture any residual viral aerosols.

  6. Common Area Disinfecting:

    As a result of the current coronavirus concern, we have taken added precautions in the common areas. All magazines and books have been removed. Lobby surfaces are disinfected every hour. This includes a thorough wipe down of all hard surfaces, such as door handles, door knobs, tables, chairs and front office counters with Optim, a hydrogen peroxide based CDC-approved commercial sterilization agent. According to the CDC, the most important steps we all can take to avoid infection from airborne diseases are frequent hand washing with soap and water and regular cleansing of highly-used surfaces with disinfectant. We recommend that all our patients take these basic precautions.

Patient Guidelines for dental appointments

We want to assure you that the safety of our patients and dental team is and always will be our top priority. We have always complied with strict OSHA-mandated protocols to maintain a highly sterile environment within our dental offices. These guidelines were created to safeguard against the spread of severely contagious diseases such as tuberculosis and measles, and they are equally effective in managing the spread of influenza and coronavirus. As we continue to see patients, we are stringently following new guidelines set forth by the Centers for Disease Control (CDC), Occupational Safety and Health Administration (OSHA), the Ohio State Dental Board, the American Dental Association, and the Ohio Dental Association. Below is a summary of the steps currently in place to ensure patient and employee safety:

  • Please arrive 10-15 minutes early to your appointment.
  • All forms and paperwork should be filled online before showing up to the office. In addition, please email us a picture of your insurance card prior to your appointment.
  • Please come alone. Do not bring your spouse, children, or any other people, unless you need assistance.
  • If more than one family member has an appointment, we will see each individual family member at their own appointment time. Other family members must wait in the car until we are ready to see them at their appointment time.
  • One child can be accompanied by one adult. Other children must wait in the car with another adult.
  • To adhere to social distancing rules, we ask that you please wait in your car when you arrive at Bridge Park. Check in by texting us via your SMS reminder text or calling us at (614) 689-8686 and we will contact you with a screening questionnaire before we have you come up to the office.
  • When we meet you at our door, we will provide you with hand sanitizer. We will then take your temperature and check your oxygen saturation with a pulse oximeter. If you show an elevated temperature of 100oF or higher or your oxygen levels are below 95%, we will reschedule you for a later date.
  • Before we begin any procedure, you will be asked to rinse with a peroxide rinse to reduce any bacterial or viral load in your mouth.
  • Please reschedule your appointment if you are feeling ill. Do not come in if you have a fever or cough or have been exposed to someone who has COVID-19.